Privacy and transparency

Privacy Policy

A clear explanation of the information Universal Media needs to operate, why it is used, and the choices you have.

Last updated 21 September 2026

Purposeful data only

We use the information needed to provide, secure, and support the service.

Protected delivery

Files and account areas are protected with access controls and temporary delivery links.

Your choices matter

You can contact us about your account, privacy questions, or available data choices.

A practical privacy notice

This policy applies to the Universal Media website, its supported mobile application APIs, and related service interactions. It does not change the privacy practices of the third-party platforms whose public links you choose to submit.

01

Information we process

We process information that is necessary to deliver the requested media workflow and maintain a reliable service.

  • Submitted public media links and the technical metadata returned while analyzing them.
  • Account details you provide, such as your name, email address, and authentication-related information.
  • Operational information such as request identifiers, status events, and limited security diagnostics.
  • When you use the mobile application, installation and device metadata that helps us operate the application and its notifications.
02

How we use information

We use this information to analyze requested links, prepare selected files, provide account and support functions, prevent abuse, maintain security, and improve the reliability of the service. We do not use submitted links or account information for unrelated purposes.

03

Cookies and technical information

We use first-party cookies and limited technical information to maintain sessions, remember language or interface preferences, protect forms, and understand normal service use. We do not use invasive browser fingerprinting to identify you across browsers or devices.

04

Accounts and authentication

If you create an account, we use your account details to authenticate you, secure your session, show your history, and provide the features available to your account. Passwords are stored using secure one-way hashing; they are not kept as readable text.

05

Mobile application and notifications

The mobile application may provide an installation identifier, device metadata, and a push-notification endpoint when you grant notification permission. The installation identifier helps us recognize the application installation; it is not used as a substitute for account authentication. Notification endpoints are protected and may be invalidated when the delivery provider reports that they are no longer valid.

06

Service providers and third-party platforms

We may rely on infrastructure, email, payment, notification, and storage providers to operate requested features. Public media is analyzed from its source platform. Those platforms apply their own policies, and you remain responsible for using content you have the right or permission to access and download.

07

Files and retention

Temporary processing data and generated files are retained only for the configured service period and are cleaned automatically when they expire. We retain account, security, and operational records only as needed for the service, legal obligations, dispute handling, and fraud prevention.

08

How we protect information

We use access controls, ownership isolation, signed or time-limited file delivery, encrypted secrets where applicable, and security-focused logging. No system can promise absolute security, so please protect your credentials and use only trusted devices and networks.

09

Your choices and requests

You can choose not to submit a link, control browser cookies through your browser settings, manage notification permissions from your device, and contact us about your account or privacy requests. We may need to verify your identity before responding to requests involving an account.

10

Changes to this policy

We may update this policy as the service evolves or legal requirements change. The latest version will be published on this page with an updated date. Continued use after an update means you should review the revised policy.

Need help?

Questions about your privacy

Contact the service team for account, data, or privacy questions. Please do not send passwords, access tokens, or other sensitive credentials by email.

Contact support